Cookie Policy

Last updated: November 16, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how TopWeb ("we", "our", or "us") uses cookies and similar technologies on topweb.com.au ("the Website").

2. How We Use Cookies

We use cookies to:

  • Ensure the Website functions properly
  • Remember your preferences and settings
  • Analyse how visitors use our Website
  • Improve user experience
  • Understand the effectiveness of our marketing efforts

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the Website would not function without them.

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our Website. This helps us improve the Website's performance and user experience. We use privacy-focused analytics tools that do not track personal information.

Analytics services we use:

  • Plausible Analytics: A privacy-focused analytics service that does not use cookies or collect personal data. It provides aggregated statistics about website usage.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences (e.g., language settings) and choices you make when using the Website.

3.4 Performance Cookies

These cookies collect information about how you use our Website, such as which pages you visit most often and any error messages you receive. This information helps us optimise the Website's performance.

4. Third-Party Cookies

Some cookies on our Website are placed by third-party services. We use trusted third-party providers and ensure they comply with privacy regulations. Third-party cookies we may use include:

  • Cloudflare: For website security, performance optimisation, and content delivery
  • Google Fonts: For typography (does not track personal information)

We do not control third-party cookies. Please refer to the respective third-party privacy policies for more information about their cookies and how to manage them.

5. Cookie Duration

Cookies can be classified by duration:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you manually delete them

6. How to Manage Cookies

You have the right to accept or refuse cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

6.1 Browser Settings

You can manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Impact of Disabling Cookies

Please note that if you disable or refuse cookies, some parts of the Website may not function properly or may be inaccessible. Essential cookies cannot be disabled as they are necessary for the Website to work.

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies such as:

  • Web Beacons: Small graphic images (also known as pixel tags) that monitor activity on our Website
  • Local Storage: Technology that allows websites to store data in your browser for performance and functionality purposes

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Website does not currently respond to DNT signals, as there is no universal standard for how to interpret them. We are committed to privacy and use privacy-focused analytics that do not track individual users.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

  • Email: [email protected]
  • Website: Contact Form

11. More Information

For more information about cookies and online privacy, you may visit:

  • Office of the Australian Information Commissioner (OAIC)
  • All About Cookies